Frequently Asked Questions (FAQ)
1. How do I download media using ClipStash?
Copy the link of any public post containing photos or videos. Open ClipStash and paste the link into the URL bar, or allow ClipStash to auto-detect the copied link. Tap Download to save the media to your device gallery and collections.
2. Does ClipStash collect or share my personal data?
No. ClipStash operates under a strict Zero Data Collection policy. All downloaded media, clipboard checks, history, and collections are processed and stored 100% locally on your device.
3. How do I restore my ClipStash Pro purchase on a new device?
Ensure you are logged into the same Apple ID or Google Play account used for the purchase. Open ClipStash, navigate to Settings or the Upgrade screen, and tap Restore Purchase.
4. Why did my download fail?
Downloads may fail if:
- The post is from a private account or requires authentication.
- Your internet connection is unstable.
- The original post or video has been deleted by the author.
5. How can I organize my saved videos and photos?
Navigate to the Collections tab in ClipStash. You can create custom folders, rename collections, and add downloaded media items into specific categories.